Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Amazing dessert bar
Great service
Far location
Room improvement needed
8.2/10
Great
Rooms
9.2
Location
6.8
Service
9.4
Dining
5.3
Guest reviews
8.2/10
based on 10 reviews
9.2
9.2/10 based on 341 reviews
Leo
United Kingdom,
January
2025
7.6/10
I really enjoyed my stay overall! The hotel had clean, spacious rooms and offered a complimentary dessert bar, which was a lovely surprise. The location was a bit far from Shijo Karasuma, making it somewhat inconvenient to get around. The services provided, like room service and laundry, were excellent. However, the dining options could use some improvement.
Rooms
10.0
The rooms were amazing, spacious, and clean. I loved the complimentary dessert bar!
Service
9.0
The services available were amazing, especially the room service and laundry.
Location
6.0
The hotel was a bit far from Shijo Karasuma, which made commuting a bit of a hassle.
Dining
5.0
The dining experience wasn't the best; I had Hungarian beef stew, but I expected a wider variety of options.
Facilities
8.0
The hotel had great facilities that added to our comfort during the stay.
Jackson
United Kingdom,
January
2025
9.2/10
My stay at the hotel was quite enjoyable overall. The rooms were really clean and had a dessert bar that was a delightful surprise. However, the location was a bit farther from the main attractions than I had anticipated. The service was impeccable, and I felt well taken care of during my visit. The value for money was reasonable considering the comfort and amenities provided.
Rooms
10.0
The rooms were amazing and featured a complimentary dessert bar, which was a lovely touch.
Service
10.0
The service was outstanding; everything from room service to housekeeping was top-notch.
Location
7.0
The location was a bit far from Shijo Karasuma, which made getting around more challenging than I expected.
Dining
Facilities
Mary
United States,
December
2024
8.4/10
I had a wonderful stay, as the hotel offered a really amazing dessert bar that was complimentary. The rooms, while clean and spacious, had a modern feel but there was room for improvement. The service was on point, especially with room service and other amenities. However, the location was a bit far from the main area, which made getting around a bit less convenient than I had hoped. Overall, it was a solid experience, with great value for the price.
Rooms
8.0
The rooms were clean, spacious, and had a modern design, but improvement could be made.
Service
9.0
The service was amazing, particularly the room service and dry cleaning.
Location
7.0
The location was a bit far from Shijo Karasuma, which made getting around a bit inconvenient.
Dining
Facilities
9.0
The hotel had great amenities, and the dessert bar was a delightful addition to my stay.
Amazing dessert bar
Far location
Michael
United States,
October
2024
8.2/10
I had a great stay at this hotel. The rooms were amazing, especially with the free dessert bar, and everything felt clean and comfortable. The service was quite attentive, although it could be more prompt at times. The location was a bit far from the main area, which was slightly inconvenient. All in all, the value for money is pretty decent.
Rooms
10.0
The rooms were amazing and came with a wonderful free dessert bar.
Service
8.0
The service was amazing; everything I needed was taken care of, though they could be a bit faster at times.
Location
6.0
The hotel was a bit far from Shijo Karasuma, which could make things a little less convenient.
Dining
Facilities
9.0
The hotel facilities were well-maintained and offered a pleasant experience.
Oliver
United Kingdom,
October
2024
8.6/10
I had a really pleasant stay at this hotel, with incredibly clean and comfortable rooms that provided a great night’s sleep. The service was top-notch, with the staff always ready to help. However, the location was a little far from the busiest area, which was a minor downside. Overall, I felt that the value for money was great considering the amenities offered.
Rooms
9.0
The rooms were spotlessly clean and very comfortable, making my stay quite enjoyable.
Service
10.0
The service was amazing, with attentive staff ready to assist with anything I needed.
Location
7.0
While the location wasn't the most central, it was peaceful and had lovely views.
Dining
Facilities
8.0
The facilities were well-maintained, with great amenities that made my stay even better.
Patricia
United States,
September
2024
8.6/10
I had a wonderful stay at this hotel, where the rooms were both clean and comfortable. I especially appreciated the complimentary dessert bar, which was an amazing treat. The service was overall fantastic, though I felt the location was a bit far from the main area. The value for money was great, and I enjoyed the facilities, particularly the pool, which was very inviting.
Rooms
9.0
The rooms were clean and comfortable, and I loved the free dessert bar that added a special touch to my stay.
Service
9.0
The service was amazing; I really appreciated the attention to detail, especially with room service and dry cleaning.
Location
7.0
The hotel was a bit far from Shijo Karasuma, which made getting around a little inconvenient for me.
Dining
Facilities
8.0
The pool area was well-maintained and enjoyable, providing a nice place to relax.
Margaret
United States,
September
2024
8.0/10
I had a wonderful stay at this hotel. The rooms were clean and incredibly comfortable, making it easy to relax after a day of exploring. The staff went above and beyond, providing exceptional service that made me feel truly welcomed. However, I found the dining options to be a bit lacking, especially at breakfast—there just could have been more variety. Overall, this hotel offered great value for money, even if some amenities could use improvement.
Rooms
9.0
The rooms were clean and incredibly comfortable, providing the perfect space to unwind.
Service
10.0
The staff went above and beyond to make my stay enjoyable, with attentive service that made me feel welcomed.
Location
7.0
The location was convenient, though a little distant from the main attractions which required some planning.
Dining
6.0
While I enjoyed the homemade pastries, I felt the breakfast offerings could have been broader.
Facilities
8.0
The amenities were quite good, though I did wish for a bit more in terms of recreational options.
Dominic
United Kingdom,
September
2024
8.8/10
I had a lovely stay at this hotel, where the rooms were remarkably clean and comfortable, plus I really enjoyed the complimentary dessert bar! While the service was amazing and very attentive, the location was a little far from the main shopping area, which was somewhat inconvenient. Overall, it feels like a good value for the money.
Rooms
9.0
The rooms were remarkably clean and comfortable, and I particularly loved the complimentary dessert bar.
Service
10.0
The staff were amazing and very attentive, which truly enhanced my experience during my stay.
Location
7.0
The hotel was a bit far from the main shopping area, which was somewhat inconvenient.
Dining
Facilities
8.0
The hotel seemed to have some nice facilities, but I didn't utilize them extensively during my stay.
Lily
United Kingdom,
August
2024
9.0/10
I had a lovely stay at this hotel, with the rooms being clean and very comfortable. The service provided was amazing and made me feel welcomed. However, the location was a bit far from the main shopping area, which made it less convenient for exploring. Overall, the experience was quite enjoyable, although the slightly distant location was a trade-off.
Rooms
9.0
The rooms were clean and very comfortable, making for a pleasant stay.
Service
10.0
The service was amazing, from room service to housekeeping; everyone was attentive.
Location
7.0
The hotel was a bit far from Shijo Karasuma, which made it less convenient for me.
Dining
Facilities
8.0
The hotel had a good range of facilities, though nothing overly extravagant.
Clean and comfortable rooms
Distant location
Albert
United States,
August
2024
7.6/10
I had a lovely stay at this hotel! The rooms were clean and super comfortable, making it a nice place to relax after a long day. The service I received was impressive, especially the room service and housekeeping. However, I did notice that the dining options could use some improvement. The location was a bit further from the main attractions than I expected, but overall, it was a good experience.
Rooms
9.0
The rooms were clean and very comfortable, providing a relaxing atmosphere.
Service
9.0
The service was amazing, with prompt room service and attentive housekeeping.
Location
7.0
The hotel was a bit far from Shijo Karasuma, which was slightly inconvenient for getting around.
Dining
5.0
The dining experience fell short as there weren't many options available, especially in terms of breakfast.
Facilities
8.0
The hotel had great facilities, but there was room for improvement in dining options.
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